Warranty & Care

What’s covered

Our 12-month warranty covers all hardware and software defects that aren’t caused by accidental damage. This includes:

• Battery performance below 80% health
• Display defects (dead pixels, touch responsiveness)
• Camera malfunctions
• Speaker and microphone issues
• Connectivity problems (Wi-Fi, Bluetooth, cellular)
• Button and port failures
• Software issues that prevent normal use

How to make a claim

If something goes wrong, we make it easy:

• Step 1: Contact us at our contact page with your order number
• Step 2: We’ll diagnose the issue (usually within 24 hours)
• Step 3: We’ll either repair, replace, or refund your device

What’s not covered

Our warranty does not cover damage caused by:

• Accidental drops, impacts, or water damage
• Unauthorised modifications or repairs
• Normal wear and tear (minor scratches, etc.)
• Software issues caused by third-party apps

Beyond warranty

Even after your warranty period ends, we’re still here to help. Contact our support team for repair options and guidance.